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Privacy Policy
This policy covers information collected through this website only. Health information created or received in the course of your treatment at Khaleidoscope is governed by separate and stricter federal rules, described in our Notice of Privacy Practices (HIPAA Notice) and, for substance use treatment records, by federal regulation 42 CFR Part 2.
What we collect
If you submit our callback request form, we collect:
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Your first name
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Your phone number or preferred contact information
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Optionally, the general topic you'd like to discuss (for example, questions about services or insurance)
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Please do not include health information in the form. Our website form is intended only to let us know you'd like a call back.
Do not enter details about your medical history, diagnoses, medications, or substance use. Those conversations are better had privately, by phone or in person, where they are properly protected.
Information collected automatically
Like most websites, our site's hosting platform may automatically record limited technical data such as IP address, browser type, device type, pages visited, and the date and time of your visit. This information is used to keep the site working and secure.
Who we share information with
We do not sell your information or share it with lead brokers, referral services, or marketers. We share information only with vendors who help operate our website and phone systems, or when required by law.
How we protect your information
This website uses encryption (SSL/TLS) to protect information submitted through our forms. Access to submitted contact information is limited to staff who need it to respond to you.
How long we keep it
Callback requests are retained only as long as needed to respond to your inquiry and meet our recordkeeping obligations. If you ask us to delete your contact information and we are not otherwise required to keep it, we will.
Your choices
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You can call us directly instead of using the form. You are never required to submit anything online to receive care or information.
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You can ask us to stop contacting you at any time, and we will.
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You can ask what contact information we have for you and request that it be corrected or deleted.
Children's privacy
This website is not directed to children, and we do not knowingly collect information from them through this site. If you believe a child has submitted information, please contact us and we will remove it.
Links to other sites
Our site may link to outside resources, such as crisis hotlines or government health agencies. We are not responsible for the privacy practices of those sites. We encourage you to read their policies.retained only as long as needed to respond to your inquiry and meet our recordkeeping obligations. If you ask us to delete your contact information and we are not otherwise required to keep it, we will.
Emergencies
This website is not monitored around the clock and is not a way to reach us in an emergency. If you are in crisis or someone's safety is at risk, call 988 (Suicide & Crisis Lifeline) or 911. For addiction help in New Jersey, call 1-844-ReachNJ.
Questions?
To ask about your treatment records or exercise your rights under HIPAA, please contact our office at the number below.
(201) 451-5425
Khaleidoscope Health Care, Inc.
75 Harrison Avenue, Jersey City, NJ
127 Lafayette Street, Jersey City, NJ